Notifications and Escalations Changelog
Notifications and Escalations Changelog - 2021-SEP-08

First release


  • N/A

New Features / Enhancements

  • Easy to use, intuitive interface
  • Notifications and Escalations Application released for the configuration, monitoring and reporting of alarms and acknowledgements
  • REST API basis for easy integration
  • Support for Email, SMS and Voice notifications
  • Support for escalation rules to distribute alarms from particular areas to escalation teams Support for configuration of rotations, shifts and teams
  • Native support for follow-the-sun shifts
  • Support for Alarm acknowledgments
  • Configurable repeats for how many times to attempt a re-issue of a notification to a user for acknowledgment before escalating
  • Role based access for administrators and users
  • Active directory integration and SSO
  • Support for exports to CSV, Excel and PDF

Open Issues

  • N/A